Reuters, the news agency which bars its reporters from using the word "terrorist" in stories, is in turmoil following an e-mail from its global managing editor lamenting "terrible quality problems'' at the wire service.
"Our content platform is burning," wrote David Schlesinger in a memo intended for 10 senior managers, but was read by thousands of employees in the company's daily briefing. "Our news is perceived as not having enough insight; our data is perceived as having terrible quality problems. Both news and data are not nearly the differentiating factors in Reuters' offering that they should be, that they could be, that they need to be."
by Steve Sibson
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